InCode® Enterprise Mobility Solutions for Utilities bring productivity and field service optimization to your work order management processes.

The Issue

Modern utilities must contain costs and meet new demands for infrastructure improvement in the transmission and distribution system. Companies are investigating new ways in which they can automate various operations to facilitate those requirements.

The Solution

Our suite of enterprise mobility solutions for the utility industry provides the most technologically-advanced approach for seamlessly automating field service and dispatch and asset management operations.

InCode Enterprise Mobility Solutions for Utilities are mobile enterprise workforce management solutions that automate many of the tasks associated with scheduling and dispatching, field communication, work order tracking, and status updates-as well as activity, labor, and materials tracking.

Improve Workforce Efficiency through work order management. Automate all parts of your dispatch and service tracking, from initial scheduling and planning, through dispatch and service work, to customer billing and inventory management.

A Flexible Mobile Solution Architecture is important to maximizing your existing and future technological and operational investments.

InCode Enterprise Mobility Solutions for Utilities interface with your existing enterprise back-end systems to receive customer, work order, and parts data, and manages the transactional updates of these components in the field. In addition, you can choose to deploy the solution on a variety of handheld computers.

Bundled Services InCode provides bundled services, allowing for a turnkey solution, so you can focus on your business rather than on implementation, deployment, and training. InCode manages everything from initial requirements mapping and Enterprise Resource Planning (ERP) integration, to software configuration and handheld deployment.

Key Benefits

• Manage work orders
• Automate scheduling and dispatching
• Track parts, materials orders and inventory
• Provide wireless voice and data communications
• Use GPS functionality for location tracking and planning
• Enable maintenance and repair operational data
• Redesign processes using activity based costing

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